Privacy policy

Privacy Policy

Effective Date: July 20, 2026

Welcome to BhaviCraft ("BhaviCraft," "we," "our," or "us"). We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from https://bhavicraft.com (the "Website").

By using our Website, you agree to the practices described in this Privacy Policy.

1. Who We Are

BhaviCraft is an online store offering handmade bangles, handcrafted accessories, crochet creations, gift items, home décor, and other artisan-made products.

If you have any questions about this Privacy Policy, you may contact us using the details provided at the end of this document.

2. Information We Collect

When you visit our Website, create an account, place an order, or contact us, we may collect the following information.

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Order Details

  • Payment Confirmation

  • Customer Support Communications

Automatically Collected Information

When you browse our Website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Time Zone

  • Pages Visited

  • Products Viewed

  • Referral Source

  • Cookies and Similar Technologies

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Deliver products to your address

  • Send order confirmations and shipping updates

  • Process payments securely

  • Respond to customer inquiries

  • Improve our products and services

  • Personalize your shopping experience

  • Prevent fraudulent transactions

  • Comply with legal obligations

  • Send promotional emails or marketing communications where permitted by law

4. Payment Processing

BhaviCraft does not store your complete payment card information.

Payments are securely processed through trusted third-party payment providers, including:

  • Razorpay

  • PayPal

These payment providers process your payment information according to their own privacy policies and security standards.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Improve Website performance

  • Analyze visitor behavior

  • Measure marketing campaigns

  • Deliver relevant advertisements

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain Website features.

6. Analytics and Advertising

To better understand how visitors use our Website and to improve our marketing efforts, we use services such as:

  • Google Analytics

  • Meta (Facebook) Pixel

These services may collect information about your interactions with our Website in accordance with their own privacy policies.

7. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties as necessary to operate our business, including:

  • Shopify (our e-commerce platform)

  • Razorpay

  • PayPal

  • Shipping and courier partners

  • Marketing and analytics service providers

  • Government authorities or law enforcement when required by applicable law

8. International Customers

BhaviCraft ships products worldwide.

If you are located outside India, your information may be transferred to and processed in India or other countries where our service providers operate.

By using our Website, you consent to such transfers where permitted by applicable law.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Data Retention

We retain your personal information only for as long as necessary to:

  • Process your orders

  • Provide customer support

  • Maintain business records

  • Comply with legal and regulatory obligations

  • Resolve disputes

  • Enforce our agreements

11. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Request a copy of your data

  • Withdraw consent to marketing communications

  • Object to certain types of data processing

To exercise these rights, please contact us using the details below.

12. Children's Privacy

Our Website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take appropriate steps to delete it.

13. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with a revised Effective Date. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

BhaviCraft

Website: https://bhavicraft.com

Email: info.bhavicraft@gmail.com

Business Address:

62, Aashirwab Bunglows 3
Gadhpur to Pasodara Road
Mission Road
Surat, Gujarat 395013
India

Thank you for trusting BhaviCraft. We are committed to protecting your privacy and providing a secure and enjoyable shopping experience.