Contact information

Contact Information

Thank you for choosing BhaviCraft.

We're always happy to assist you with questions about our handmade products, orders, shipping, custom requests, or anything else. Our team is committed to providing friendly and timely customer support.

Get in Touch

BhaviCraft

🌐 Website
https://bhavicraft.com

📧 Email
info.bhavicraft@gmail.com

📍 Business Address
62, Aashirwab Bunglows 3
Gadhpur to Pasodara Road
Mission Road
Surat, Gujarat 395013
India

Customer Support Hours

Monday – Saturday: 10:00 AM – 6:00 PM (IST)

Sunday & Public Holidays: Closed

Response Time

We aim to respond to all customer inquiries within 24–48 business hours.

During weekends, public holidays, festive seasons, or periods of high inquiry volume, responses may take a little longer. We appreciate your patience and understanding.

Order Support

To help us assist you as quickly as possible, please include the following when contacting us about an order:

  • Order Number

  • Full Name

  • Email Address used to place the order

  • A brief description of your inquiry

If you are reporting a damaged, defective, or incorrect item, please also include:

  • Clear photographs of the product

  • Photos of the outer packaging

  • A continuous unboxing video (required as per our Return & Refund Policy)

Custom & Bulk Orders

We welcome inquiries for:

  • Personalized handmade products

  • Bulk orders

  • Corporate gifting

  • Wedding favors

  • Festive gifting

  • Event orders

  • Special handmade requests

Please contact us with your requirements, and our team will be happy to assist you.

Stay Connected

Follow BhaviCraft on our social media channels to discover new collections, handmade creations, exclusive offers, and product updates.

Thank you for supporting handmade craftsmanship. Every order is created with care, creativity, and attention to detail.